Shipping Information

Thank you for choosing to shop with us, we truly appreciate your support.

We offer free shipping (on applicable orders) for online orders over $150 within New Zealand.

Online orders placed before 2pm weekdays are usually shipped the same day.

For orders under $150, shipping is a flat rate of $10 New Zealand wide.

All orders are sent via CourierPosts ‘Track & Trace’, ‘Signature Required’ service.

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Shipping Rates

Within New Zealand
We offer free shipping (on applicable orders) for online orders over $150.

For orders under $150, shipping is a flat rate of $10 New Zealand wide.

All orders are sent via CourierPosts ‘Track & Trace’, ‘Signature Required’ service.

We offer free shipping (on applicable orders) with the understanding that the customer will keep the goods purchased. Should you choose to return your full priced order for a refund, we will retain the original shipment costs incurred.

Australia
All orders are shipped at a flat rate of $NZD60.

All orders are sent via CourierPosts Standard International ‘Track & Trace’, ‘Signature Required’ service.

What courier provider do you use?

For New Zealand orders, we use CourierPost Express ‘tracked’ and ‘signed’ for service (1-2 working days).

For Australian orders, we use CourierPost International ‘‘tracked’ and ‘signed’ for service (2-8 working days).

How will I know when my order has been dispatched?

We'll send you an email as soon as your order is on its way. You can also check your account to see the progress of an order or to track it.

We may ship items separately in the event of one or more of the items being delayed.

How long will it take for my order to be delivered?

We want to get your item to you as fast as possible.

Orders placed before 2pm during weekdays (Monday-Friday) are dispatched the same day. We do not dispatch orders after 2pm Friday until the next Monday, or on a working day if there is a public holiday to avoid parcels being in transit during weekends unnecessarily.

Shipping typically takes 1-2 working days but may take longer to rural areas. Please check the CourierPost website for more information and be sure to track and trace your parcel once dispatched for the most accurate delivery estimates.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, we will inform you as soon as possible.

Click & Collect

We offer a Click & Collect service from both of our stores.

We will contact you as soon as your order is ready to be colleted from your selected location.

International Shipping

We currently only ship to New Zealand and Australia.

Please contact us to enquire about international shipping.